Shipping Policy

Recreating Society’s Shipping Policy

Shipment processing time

All orders are processed within a maximum of 2 to 3 business days. Unless otherwise indicated.

Order place on Friday will not ship out until Monday. We do not ship on weekends or holidays. If your order is delayed we will email you. Please make sure you check spam and promotions areas. 

Made to order items/specialty items: You will be given an estimated time for the order through email or through the consultation. The usual time is 2 to 3 days. But can be up to a week if the ingredients are not in stock. 

Shipping rates and delivery estimates

United States Shipping

Shipment method Shipment cost
USPS First Class Calculated at checkout
USPS Priority Mail Calculated at checkout
Free Shipping  Orders for $45+

*Delivery delays may occur. Once the item is sent out make sure you check with shipping carriers for updates on your item. 

 

Canada Shipping

Shipment method Shipment cost
USPS International  Calculated at checkout

*Shipping time depends on the carrier. Could take up to 2 weeks after shipment. Check with shipping carriers for updates. 

Shipment to P.O. boxes or APO/FPO addresses

Buyers are to make sure P.O. boxes or APO/FPO address accept delivery. 

Shipment confirmation and order tracking

After the purchase, you will receive an order confirmation. Once Items are shipped you will receive an email including the tracking number. (please check spam, promotion, and in other folder for email) 

Customs, duties, and taxes

Recreating Society is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged/Lost Packages

Recreating Society is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Filing a claim happens through the shipping carriers. 

International Shipping Policy

Items may take longer to receive. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns Policy

We DO NOT offer returns on skincare, body butter, scrubs, essential oils, bath soaks, or any handmade product. We do offer a return on tea-ware and eco-friendly products and diffusers.  

All return costs are paid for by the customer. 

All returns must be postmarked within 10 days of receiving the RMA Number. All returns must be in the original packaging. 

Return Process

To return an item, email us to obtain a return merchandise authorization number. After receiving a RMA number, send the item to the address provided. Add the RMA number in the package for faster returns. 

Email: info@recreatingsociety.com

Include in the email:

  • Name:
  • Address:
  • Order number:
  • Reason for return:

 ***Please note you will be responsible for all return shipping charges. We strongly recommend you use a trackable method to mail your return. 

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