Specialty products can be to cater to your skin needs, if you have problems areas you need to address or if you are allergic to certain ingredients. This purchase includes a 15-minute phone chat or video chat to ensure I understand your skin. All products are made with ingredients specific to your skin type and problem areas. After phone chat or video chat give 2 to 3 business days for processing if I have all your ingredients. If not, I will let you know the turn around time.
Once you purchase please look out for my email to schedule a phone call. A phone call and video chat are only needed for first-time buyers or if you would like a different type of product. Make sure you check spam and promotion folders in your email. Or leave a phone number for easier contact.
Specialty products you can have made:
- Facial cream day and night time.
- Whipped body lotion.
- Facial oil.
- Body oil.
- Bath soaks.
- Sugar scrubs.
- Beard and face oil.
*** Warmer climate or summertime. Whipped body butter, calendula salve, lotion bars will melt. Make sure you get it delivered to a place where someone can take it inside. If left in the heat it will melt and cause spillage. Please make sure to track the transit of your items to see if it goes through a hotter climate before it gets to you it may melt through transit. We may cancel your order and communicate this with you if we see it as a concern. We do not refund if your item has melted so please be mindful. If there are any questions email us at email@example.com before ordering. ***
All US orders over $45 qualifies for Free Shipping. No code needed.
Please lookout for a tracking email (maybe in your spam folder) to track your package. Processing time is 1 to 2 days. (otherwise noted) Specialty products will be indicated in the email of the processing time.
We strive to ship out as soon as possible. Shipping depends on USPS or UPS Carriers. Once the item is the possession of the shipping carrier it becomes the responsibility of the shipping carriers we do not carry any more responsibility for your package.
Free shipping includes:
USPS- First-class shipping does not offer insurance. Any purchase below 16oz will be shipped, first class.
USPS Priority shipping will have insurance included in the purchase. Any purchase above 16 oz will be shipped priority.
USP will be used as an alternative to shipping addresses that do not receive USPS shipments.
If your order is not over $45 shipping prices will show up at checkout for you to choose your shipping method.
Lost package. Please contact the carrier to file a claim or track your package. We are not responsible for lost packages as we are the shipping carrier.
If your item says delivered. Make sure you check your mailbox, it may fit in there. If not, check around your property or hidden areas in case the carrier has put it out of the public view. Check-in with your neighbors sometimes packages will be delivered to the wrong address. Lastly, wait a day or two packages may say delivered but are still on their way.
Broken products on arrival. We ensure your products are packaged for safe travel, however, we know items can break before arrival. If your product breaks on arrival. Take a picture and send us an email to firstname.lastname@example.org give us 24-48 for a response time. You have 3 days from the delivery confirmation to send us an email of the broken item. After 3 days we cannot send out a replacement. No refunds will be given only replacement will be sent out. If it is past 3 days of the delivery confirmation you must contact the shipping carrier to file a claim.
Note that these products are made from natural oils, extracts, and herbs. Therefore all allergic reactions are dependent on relative skin sensitivity, existing health conditions, and product application. The customer, therefore, assumes full responsibility and should first do a skin patch test before product usage.
Products have not been tested on animals. All products are not intended to diagnose, treat, cure, or prevent any disease. If you are using medication seek a physician’s consultant before usage. Products are not to be internally used. In case of any allergic reactions, discontinue use and rinse with cold water. If allergies persist, please seek medical attention. Please also contact your physician if you have any uncertainties or other concerns regarding your skin compatibility with Recreating Society’s products.
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